| Association for the Advancement of Relationship Marketing (AARM) |
| |
| http://www.aarm.org/ |
| Provides a forum for the advancement and understanding of the disciplines of relationship marketing. |
| Customer Relationship Management Training Hub |
| CRM, CRM Association, CRM Education, crm certification, crm certification program, customer relation ship management certification program, professional crm program, professional certificate, crms, pro ject management professional certification, customer relationship management, improve customer relat ionship, customer service relationship, customer relationship research, professional development cer tificate, professional certifications, customer relationships, professional certification programs, customer relationship strategy, total customer relationship, crm, customer relationship mapping, onl ine customer relationship, the customer relationship, crm solutions, professional certificate progra ms, customer relationship, customer relationship consultants, customer relationship enhancement, cus tomer relationship improvement, professional certification program, customer relationship design, cu stomer relationship measurement, customer relationship consultant, professional certificates, managi ng customer relationship |
| |
aarm.org - rank der domain 976493 (399993 in US)
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| Business/Marketing_and_Advertising/Associations |
| zum Seitenanfang ↑ |
| Customers in Focus |
| |
| http://www.custinfoc.co.uk |
| Measurement of customer satisfaction and customer loyalty with the objective of improving customer r etention and establishing sound customer relationships. |
| |
| |
| browser, recommend, support, frames, upgrading |
| (SLD : custinfoc.co.uk) |
| Business/Business_Services/Customer_Management/Customer_Support |
| zum Seitenanfang ↑ |
| customer |
|
|
| customer |
| zum Seitenanfang ↑ |
| Keep Customers |
| customer service training, tips, articles, products, customer retention |
| http://www.keepcustomers.com/ |
| Informative site dedicated to keeping current customers. |
| Customer service training & products. Loads of customer service articles. Customer service resou rces for foodservice & hotel executives. Tips on keeping customers. Retention is key! |
| customer service training, customer service tips, customer retention, customer service consulting, h otels, foodservice, hospitality, restaurants, customer service seminar, customer service skills, cus tomer service articles, improving customer service, customer service stories, improving customer rel ationships, customer service UK, customer service Europe, customer service Thailand, customer servic e Asia, customer service Australia, customer service Tampa, customer service Africa, custoemer servi ce training, customer service traiing, customer service trainig, customer servcie |
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| (SLD : keepcustomers.com) |
| Business/Customer_Service/Consulting |
| zum Seitenanfang ↑ |
| Cape Consulting Ltd |
| Customer Service Consulting, Customer Experience Consultants, Customer Service, Cape Consulting |
| http://www.capeconsulting.com/ |
| Delivers measurable and sustainable improvements in customer service, customer satisfaction and cust omer loyalty. |
| Cape Consulting provide customer service consulting and are customer experience consultants who help to deliver customer experience improvement. Let us help you to deliver the results that you need. |
| customer service consulting, customer experience consultants, customer excellence, customer research , customer service excellence, customer service measurement, research, improvement, client research, consumer, business, management consultancy |
| username, service, customer, usernamefull, consulting, research, customer, surveys, clients, consult ing, service, skills, coaching, experience, online, client, employee, articles, useful, consumer, st udies, consultants, enquiry, capeconsulting, training, business, sitename, approach, contact, result s, insight, services |
| (SLD : capeconsulting.com) |
| Business/Customer_Service/Consulting |
| zum Seitenanfang ↑ |
| customer |
|
|
| customer |
| zum Seitenanfang ↑ |
| CGA |
| CGA Customer Experience Management Consultants Customer Experience Strategies |
| http://www.cgaexperience.com/ |
| Customer experience specialists offering strategic consulting services and providing customer servic e training and advisory services using methods for understanding, measuring and visualising customer experience. |
| CGA - Customer Experience Management Consultants, Customer Experience Strategies. CGA, customer expe rience specialists, offer a wide range of strategic consulting services to give your business a comp etitive advantage. CGA provides customer service training and advisory services using innovative, pr oprietary methodologies for understanding, measuring and visualising customer experience. |
| CGA Experience, customer experience, customer management, customer experience management consultants , customer service training, improving customer services, competitive advantage, advisory services, customer loyalty program, customer loyalty research, customer relationships, experience, consultancy , CEM, roadmapping, blueprinting, heartbeat, insight specialists, |
| experience, customer, bottom, services, measurement, customer, experience, implementation, support, consistently, consulting, propositions, welcome, strategies, management, consultants, specialists, e ngage, designing, customers |
| (SLD : cgaexperience.com) |
| Business/Customer_Service/Consulting |
| zum Seitenanfang ↑ |
| InteractCM |
| InteractCM |
| http://www.interactcm.com/ |
| Provider of customer management services including consulting, outsourcing, and seminars. |
| An national and international provider of Customer Management consulting services and products for C lients with large-scale, Business to Consumer and Business to Business Customer Databases. |
| InteractCM, CRM, Customer Management, Customer Information Management, Customer Knowledge, Customer Value, Customer Segmentation, Customer Information, Customer Metrics, CIM, B2B, B2C, Business To Bus iness, Business To Consumer, Vulnerability Models, Share of Wallet, Propensity Models, Next Likely P roduct, Customer Acquisition, Customer Growth, Customer Retention, Customer Culture, Cultural Chan ge, People Factors, High Value, High Potential, CRM,
Customer Relationship Marketing, CIQ, Custo mer Information Quality, Customer Information Standards, Interact Management Consultants, Data Quali ty, CIS,
Customer Franchise, Consultants, Addresses, Customers, Clients, Lifestyle,
Profiling, Relationship Marketing, Customer Relationship,
Marketing, Customer Information Systems, quality of customer information,
Database Consultants, Marketing Database Consultants, Marketing Database ,
Market segmentation, Segmentation, Householding, Sphere of Influence, Geocoding,
Geodemograp hics, Addressing, Databa |
| interactcm |
| (SLD : interactcm.com) |
| Business/Business_Services/Customer_Management |
| zum Seitenanfang ↑ |
| The Performance Edge, Inc |
| Mystery Shopping, Customer Feedback, Customer Service Skills |
| http://www.pedge.com/ |
| Mystery Shopping services. Customer Service Feedback. Online application. |
| The Performance Edge, Inc is a secret shopping, customer feedback and customer service skills and de velopment company. |
| customer service, mystery shopper, secret shoppers, customer feedback, phone customer service, custo mer satisfaction survey, secret shopping, customer service skills, team development, customer satis faction survey, customer service management |
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pedge.com - rank der domain 898923 (368470 in US)
|
| Business/Customer_Service/Mystery_Shopping |
| zum Seitenanfang ↑ |
| Stepping Stone Partners |
| Stepping Stone Partners Home Customer Advisory |
| http://www.stepping-stone.net/ |
| Customer relationship services. Highlights of capabilities, profile of founder, and list of clients. |
| Stepping Stone Partners helps companies build their business WITH their customers by bringing custom ers into strategy discussions through customer advisory engagements. |
| Customer Advisory Programs, Customer Advisory Council, Customer Advisory Board, Voice of the Custome r |
| |
| (SLD : stepping-stone.net) |
| Regional/North_America/United_States/Massachusetts/Localities/W/Wayland/Business_and_Economy |
| zum Seitenanfang ↑ |
| Merchandise Concepts |
| Welcome to Merchandise Concepts |
| http://www.merchandiseconcepts.com |
| Providing retail stores nationwide with assessments, training and consulting to make them more custo mer service oriented. |
| |
| Communication,Customer service,Customer service speaker,Customer service trainer,Customer service au thor,Customer service strategy,Customer,Customer care,Customer loyalty,Customer satisfaction,Custome r Trust,Front-line sales,Front-line sales training,Front-line sales trainer,Retail advisor,Retail sp eaker,Retail customer service speaker,Retail consultant,Retail author,Retail Keynote,Customer Servic e Keynote,Retail Customer Service Keynote,Retail Management,Retail Speech,Retail Expert,
Retail Cust omer Service Expert,Retail Seminars,Retail Success,Retail Performance,Retail Communication,Associati on Speaker,Retail Author |
| concepts, merchandise, welcome |
| (SLD : merchandiseconcepts.com) |
| Business/Retail_Trade/Education_and_Training |
| zum Seitenanfang ↑ |
| Customer Inc |
| Customer, Inc. |
| http://www.customer-inc.com |
| Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility stud ies. |
| |
| |
| bottom, improve, services, assessment, consulting, surveys, contact, quality, training, organization , challenging, environment, circle, solutions, customer, assist, improvement, trainers, experienced, consultants |
| (SLD : customer-inc.com) |
| Business/Business_Services/Customer_Management |
| zum Seitenanfang ↑ |
| Boulder Logic |
| Customer Reference Specialists: Boulder Logic |
| http://www.boulderlogic.com/ |
| Customer reference software tools increase the availability of references while reducing the burden of managing. |
| Boulder Logic Reference Manager is software for building and managing a customer reference program |
| customer reference, customer references, customer reference program, customer reference programs, cu stomer reference management, customer reference software, customer reference database, customer refe rence best practices, customer reference tools, customer reference manager, testimonials, customer m arketing, case study tools, success stories, marketing software, customer reference database, custom er marketing, boulder logic, boulder logic customer reference, boulderlogic, crm customer reference, reference database, reference databases, reference management, reference program, reference program s, online customer reference library |
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boulderlogic.com - rank der domain 817957 (333467 in US)
|
| Computers/Software/Marketing/Sales_and_Marketing_Productivity |
| zum Seitenanfang ↑ |
| Forbes.com: The Customer is Always Right? Not at Fry's |
| The customer is always right? Not at Fry's - Forbes.com |
| http://www.forbes.com/forbes/1997/1103/6010086a.html |
| Provides history of the company and its founders, and lists several irate complaints and business pr actices. |
| In an era when coddle your customer's is a retailing mantra, Fry's treats its customers rough. And y et they come in droves. |
| |
| forbes, customer, always |
forbes.com - rank der domain 266 (133 in US)
|
|
| zum Seitenanfang ↑ |
| Intellinova |
| CRM Solutions | Customer Relationship Management |
| http://www.intellinova.com/ |
| Provides analytical customer relationship marketing and database marketing services |
| CRM tips and techniques to maximise customer profitability |
| 0h,building customer relationships through effective marketing,building relationships with customers techniques,business relationship with customer,business value of customer relationship management,c haracteristic of a successful customer relation,crm,crm and data mining,crm by data mining,crm chara cteristics,crm customer data,crm customer data storehouse:,crm data mining,crm in data mining,crm pr ofits,crm solution for cross selling,crm solutions,crm techniques add value to the customer,cusstome r relationships,customer,customer data crm,customer data mining,customer loyalty software data minin g,customer relaionship management,customer relation,customer relation management,customer relation s hip,customer relation ship management,customer relations manager technology they use,customer relati onship,customer relationship management,customer relationship management articles,customer relations hip management characteristics,customer relationship management in idea,customer relationship manage ment tools articles,cust |
| customer, relationship, management, customer, relationship, management, mining, marketing, technique s, relationships, customers, relation, marketing, effective, profitability, manage, business, charac teristics, website, solution, positive, partner, software, solutions, relayware, principles, maintai ning, technology, articles, strategy, through, clients, provider, ensure, lifetime, intellinova, int ellinova, technology, departments, client, success, successful, contact, retention, industry, forres ter, closer, gravity, manager, business, american |
| (SLD : intellinova.com) |
| Regional/Africa/South_Africa/Provinces/Gauteng/Pretoria/Business_and_Economy |
| zum Seitenanfang ↑ |
| Customer Care Institute (CCI) |
| Customer Care Institute - Home |
| http://www.customercare.com/ |
| CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions. |
| The Customer Care Institute (CCI) is an international resource organization that assists Customer Ca re professionals with improving the delivery of corporate Customer Care. It focuses on issues found in the Customer Service, Consumer Affairs, Teleservices and Help Desk professions. |
| customer care, customer service, help desk, call center, training, certification, customer satisfact ion, customer loyalty |
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customercare.com - rank der domain 493718 (206249 in US)
|
| Business/Customer_Service/Associations |
| zum Seitenanfang ↑ |
| Portrait Software |
| Portrait Software | Customer interaction optimization from Portrait's customer interaction software suite |
| http://www.portraitsoftware.com/ |
| Provides customer analytics and interaction management tools. |
| Portrait Software enables organizations to become customer centric with the customer interaction sof tware suite, resulting in improved customer profitability, increased retention, reduced risk, and ou tstanding customer experiences. |
| Portrait Software, Customer centric, Customer centric software, customer interaction, Customer inter action software, Marketing Automation, Customer Analytics, Inbound Campaign Management, interaction optimizer, Campaign Manager |
| portrait, customer, customer, software, document, interaction, optimizer, woopra, analytics, locatio n, protocol, interaction, gajshost, centric, selects, solutions, partners, modeling, studies, manage ment, script, uplift, javascript, company, optimization, software, contact, pagetracker, retention, 3cscript, unescape, automated, predictive, outbound, delivers, gettracker, scoring, powerful, inboun d, logiclab, 5296802, static, communications, mobile, trackpageview, gartner, campaign, danish, topn otchthemes, privacy, provided |
portraitsoftware.com - rank der domain 983929 (31912 in GB)
|
| Computers/Software/Databases/Data_Mining/Tool_Vendors |
| zum Seitenanfang ↑ |
| IBM WCC |
| IBM - WebSphere Customer Center - Software |
| http://www-306.ibm.com/software/data/masterdata/customer/ |
| Customer data integration (CDI) solution. Formerly DWL. |
| WebSphere Customer Center provides real-time, transactional customer data integration (CDI). |
| master data management, DWL, cdi, customer data integration, customer center, DWL |
| customer, undefined, customer, typeof, define, center, lpuaslanguage, invitation, lpuasunit, busines s, window, lpuasinvitepositiony, customers, single, provides, infosphere, master, server, management , lpuasinvitepositionx, accessibility, default, includes, images, english, services, lpuasimagesfold er, websphere, companies, seeking, consistent, foundation, turned, product, frameworkfamily, operato rs, products, managementadditional, overviewmaster, benefits, include, savings, additional, executio n, solutionssolutionsinfosphere, ability, service, duplicate, records, process, recognize |
ibm.com - rank der domain 503 (82 in CN)
|
| Computers/Software/Master_Data_Management/Customer |
| zum Seitenanfang ↑ |
| Portrait Software |
| Portrait Software | Customer interaction optimization from Portrait's customer interaction software suite |
| http://www.portraitsoftware.com/ |
| Provides customer data analysis and interaction optimization tools. |
| Portrait Software enables organizations to become customer centric with the customer interaction sof tware suite, resulting in improved customer profitability, increased retention, reduced risk, and ou tstanding customer experiences. |
| Portrait Software, Customer centric, Customer centric software, customer interaction, Customer inter action software, Marketing Automation, Customer Analytics, Inbound Campaign Management, interaction optimizer, Campaign Manager |
| portrait, customer, customer, software, document, interaction, optimizer, woopra, analytics, locatio n, protocol, interaction, gajshost, centric, selects, solutions, partners, modeling, studies, manage ment, script, uplift, javascript, company, optimization, software, contact, pagetracker, retention, 3cscript, unescape, automated, predictive, outbound, delivers, gettracker, scoring, powerful, inboun d, logiclab, 5296802, static, communications, mobile, trackpageview, gartner, campaign, danish, topn otchthemes, privacy, provided |
portraitsoftware.com - rank der domain 983929 (31912 in GB)
|
| Regional/North_America/United_States/Massachusetts/Localities/B/Boston/Business_and_Economy/Computers_and_Internet |
| zum Seitenanfang ↑ |
| Portrait Software |
| Portrait Software | Customer interaction optimization from Portrait's customer interaction software suite |
| http://www.portraitsoftware.com/ |
| Provides tools for analysing customer data and optimizing interactions. |
| Portrait Software enables organizations to become customer centric with the customer interaction sof tware suite, resulting in improved customer profitability, increased retention, reduced risk, and ou tstanding customer experiences. |
| Portrait Software, Customer centric, Customer centric software, customer interaction, Customer inter action software, Marketing Automation, Customer Analytics, Inbound Campaign Management, interaction optimizer, Campaign Manager |
| portrait, customer, customer, software, document, interaction, optimizer, woopra, analytics, locatio n, protocol, interaction, gajshost, centric, selects, solutions, partners, modeling, studies, manage ment, script, uplift, javascript, company, optimization, software, contact, pagetracker, retention, 3cscript, unescape, automated, predictive, outbound, delivers, gettracker, scoring, powerful, inboun d, logiclab, 5296802, static, communications, mobile, trackpageview, gartner, campaign, danish, topn otchthemes, privacy, provided |
portraitsoftware.com - rank der domain 983929 (31912 in GB)
|
| Computers/Software/Marketing/Market_Analysis |
| zum Seitenanfang ↑ |
| Million Handshakes |
| Portrait Software | Customer interaction optimization from Portrait's customer interaction software suite |
| http://www.millionhandshakes.com/ |
| A set of tools enabling even the largest enterprise to act in synchronization with every customer by managing customer dialogs across multiple channels. |
| Portrait Software enables organizations to become customer centric with the customer interaction sof tware suite, resulting in improved customer profitability, increased retention, reduced risk, and ou tstanding customer experiences. |
| Portrait Software, Customer centric, Customer centric software, customer interaction, Customer inter action software, Marketing Automation, Customer Analytics, Inbound Campaign Management, interaction optimizer, Campaign Manager |
| portrait, customer, customer, software, document, interaction, optimizer, woopra, analytics, locatio n, protocol, interaction, gajshost, centric, selects, solutions, partners, modeling, studies, manage ment, script, uplift, javascript, company, optimization, software, contact, pagetracker, retention, 3cscript, unescape, automated, predictive, outbound, delivers, gettracker, scoring, powerful, inboun d, logiclab, 5296802, static, communications, mobile, trackpageview, gartner, campaign, danish, topn otchthemes, privacy, provided |
| (SLD : millionhandshakes.com) |
| Computers/Software/Marketing/Sales_and_Marketing_Productivity |
| zum Seitenanfang ↑ |
| CSD Contact Centers |
| Welcome to CSD Contact Centers - Home |
| http://www.contactcsd.com/ |
| Offer answering and customer support related services. |
| CSD Contact Centers - Your Customer Support Outsourcing Solution |
| Customer Service Support, Customer Support Services, Call Center, Contact Center, Answering Service, Online Customer Service, Live Message Service, Phone Message Service, Outsource Customer Support, C ustomer Service Outsourcing, Outsourced Customer Service, Outsourcing, Customer Care, Customer Manag ement, Lead Generation, Customer Service, Account Management, CSD Contact Centers, CSD, Customer Rel ationship Management, Call Center Management, CRM Customer Relationship Management, Web Enabled Call Center, Teleservices |
| contact, centers, solutions, client, copyright, information, reserved, 2464729, urchintracker, searc h, services, rights, services, employment, customizable, papers, competencies, welcome, parent, comp any, featuring, online, customizable |
| (SLD : contactcsd.com) |
| Business/Telecommunications/Call_Centers/Providers |
| zum Seitenanfang ↑ |
| Customer Champions Ltd |
| Customer Champions: A Team of Experts that Understands the Business Value of Customer and Employee Data |
| http://www.customerchampions.co.uk |
| Management consultancy specialising in maximising the business value of customer and employee data. |
| Customer Champions is a team of experts in customer relationships focused on converting customer fee dback into profitable action that delivers an improved customer experience. |
| |
| customer, download, champions, shockwave, customer, pagetracker, document, pluginspage, version, cus tomers, articles, gajshost, shockwaveflash, images, action, research, suggest, planning, development , manager, communications, agency, environment, contact, recommend, direction, sounds, giving, famil iar, analytics, google, 3cscript, unescape, javascript, initdata, trackpageview, 4463950, script, ge ttracker, protocol, location, maximising, surveys, online, olympic, journey, journey, disclaimer, co ntent, mapping, sitemap |
| (SLD : customerchampions.co.uk) |
| Regional/Europe/United_Kingdom/Business_and_Economy/Consulting |
| zum Seitenanfang ↑ |
| Customer Care & Consulting GmbH |
| Customer Care & Consulting GmbH | Startseite |
| http://www.ccuc.de/ |
| Das Unternehmen hat sich auf das Qualitätsmanagement von CRM-Aktivitäten spezialisiert. Es werden Be ispiel-Projekte vorgestellt und typische Fehlerbilder erläutert. [D-61352 Bad Homburg] |
| Customer Care & Consulting GmbH - Die CRM Spezialisten. |
| ccuc, customer care consulting, crm, customer relationship management, consulting, bad homburg |
| function, slidedown, erkennenma, unternehmenreferenzenpartneransprechpartnerleistungenhandlungsbedar f, slideup, consulting, customer, startseite, iepngfix, behavior, document |
| (SLD : ccuc.de) |
| World/Deutsch/Wirtschaft/Marketing_und_Werbung/Customer_Relationship_Management |
| zum Seitenanfang ↑ |
| TeleSight Customer Satisfaction Measurement |
| TeleSight Customer Satisfaction Research |
| http://www.telesight.com |
| Provides customer satisfaction measurement and reporting services, using all of today's proven metho dologies. |
| TeleSight specializes in customer satisfaction research conducted through computer assisted telephon e interviewing. Our survey research guides improvements in quality assurance, employee performance and compensation plans, customer loyalty and retention, sales, marketing, operations and
logistic s. |
| customer satisfaction research, customer satisfaction surveys, customer quality measurement, web sur veys, web-based surveys, customer satisfaction research, customer survey, customer survey, custome r survey, research survey, research survey, research survey, research survey, telephone interviewin g, customer loyalty, public opinion, polling research |
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telesight.com - rank der domain 563936 (219477 in US)
|
| Business/Marketing_and_Advertising/Market_Research |
| zum Seitenanfang ↑ |
| Customer Service Week |
| Customer Service Week - The Celebration Source |
| http://www.csweek.com/ |
| Information, planning assistance, and celebration support materials and products for customer servic e week, the first week of October each year. |
| Provides how-to information, gifts and decorations for successful Customer Service Week celebrations . |
| Customer Service Week, CS Week, National Customer Service Week, Dedicated to Service, celebrate, cel ebration, reward, rewards, incentive, incentives, recognize, recognition, motivate, motivational, mo tivating, thank, train, decorate, gift, award, certificate, prize, stress-relief, special event, nat ional, International Customer Service Association, ICSA, representative, rep, reps, CSR, call center , call centre, theme. |
| celebration, source, customer, service |
csweek.com - rank der domain 887356 (229045 in US)
|
| Business/Customer_Service/Conferences |
| zum Seitenanfang ↑ |
| InfoQuest Customer Relationship Management Ltd. |
| "Customer Satisfaction Surveys - InfoQuest worldwide B2B customer satisfaction surveys" |
| http://www.infoquestcrm.co.uk/ |
| Business process review communication tool that measures and utilises customer satisfaction to build customer relationships and sales. |
| International business-to-business customer satisfaction surveys - average response rates of 70% to 75% |
| customer satisfaction surveys, Key Account satisfaction surveys, customer satisfaction survey, b2b c ustomer satisfaction questionnaire, business-to-business, research, European customer satisfaction s urveys, Worldwide, CEM, Customer Experience Management, EFM, Enterprise Feedback Management |
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| (SLD : infoquestcrm.co.uk) |
| Regional/Europe/United_Kingdom/Business_and_Economy/Consulting |
| zum Seitenanfang ↑ |
| CIQUAL |
| CIQUAL - Customer Insight solutions - Mobile Broadband Customer Experience CIQUAL |
| http://www.ciqual.com/ |
| Works directly with operators to measure the performance experienced by mobile broadband users. Incl udes company overview and profiles of key personnel. |
| CIQUAL bring a new level of customer insight to Wireless Service Providers |
| CIQUAL, Customer Insight, Customer Experience, Customer Experience Management, Wireless Customer Ins ight, Mobile customer insight, wireless customer experience, mobile customer experience, SIQUAL, CEQ UAL, CEQUEL, SIQUEL |
| customer, ciqual, customer, download, pagetracker, service, deliver, mobile, broadband, gajshost, ex perience, ciqual, performance, launch, document, experience, broadband, solutions, mobile, shockwave , insights, latest, chooses, satisfaction, awarddec, industry, unique, ciqualmay, sierra, retention, strategies, strengthened, maximised, wireless, increased, selects, loyalty, sitemap, javascript, go ogle, analytics, script, initdata, trackpageview, 4062178, gettracker, 3cscript, unescape, privacy, policy, conditions |
| (SLD : ciqual.com) |
| Regional/Europe/United_Kingdom/Scotland/West_Lothian/Livingston/Business_and_Economy |
| zum Seitenanfang ↑ |
| Kinesis |
| Kinesis - Managing the customer experience using a profit-based approach, which measures loyalty, satisfaction, & service quality. |
| http://www.kinesis-cem.com/ |
| Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-si te pop up surveys, telephone interviews and customer feedback. |
| Kinesis helps companies manage the customer experience through the intelligent use of customer satis faction surveys and mystery shopping linked with training and incentive programs. |
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| approach, measures, loyalty, quality, service, satisfaction, profit, managing, kinesis, customer, ex perience |
kinesis-cem.com - rank der domain 969506 (397926 in US)
|
| Business/Customer_Service/Mystery_Shopping |
| zum Seitenanfang ↑ |
| ResponseTek Networks Corp. |
| Customer Feedback | Customer Experience | ResponseTek |
| http://www.responsetek.com/ |
| Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. |
| Click here for the ultimate in customer feedback and customer experience solutions, including enterp rise feedback management, customer service feedback and survey software |
| customer feedback,customer experience,customer service feedback,call center survey,call center feedb ack,call centre survey,call centre feedback,Customer Feedback,Customer Experience |
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responsetek.com - rank der domain 239537 (7739 in GB)
|
| Business/Customer_Service/Software |
| zum Seitenanfang ↑ |
| Society Of Consumer Affairs Professionals |
| SOCAP International - The Society of Customer Care |
| http://www.socap.org/ |
| As customer-driven management techniques expand in popularity, and the emphasis on retaining custome rs becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of ma ximum customer loyalty, excellent customer service and value-added innovations. |
| SOCAP is the Society of Consumer Affairs Professionals the creator of the original CRM magazine spec ializing in customer care |
| |
| membership, member, record, society, colleague, update, renewal, international, customer, benefits |
socap.org - rank der domain 997279 (432593 in US)
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| Business/Business_Services/Customer_Management/Associations |
| zum Seitenanfang ↑ |
| Interaction Metrics |
| Interaction Metrics | Customer Interaction Measurement |
| http://www.interactionmetrics.com/ |
| Customer service audit specialists. |
| Customer interaction experts, delivering the clearest, most actionable customer interaction measurem ent on the market. |
| customer experience measurement, customer satisfaction measurement, customer service assessment, net promoter scores |
| customer, interaction, padding, metrics, margin, surveys, customer, height, benchmarking, scores, pr omoter, satisfaction, shopping, monitoring, mystery, practices, 808080, service, monitor, optimizing , complete, accurate, measuring, approach, 2739090, urchintracker, contactinteraction, question, sur veys, interactionmetrics, really, remove, monitoring, distortions, definitions, experience, serious, services, listening, auditing, performance, planning, companies, measurement, style16, style17, sty le21, style22, tahoma, family, style18 |
| (SLD : interactionmetrics.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Customer data integration evolves to customer hubs |
| Customer data integration evolves to customer hubs, says Forrester |
| http://searchdatamanagement.techtarget.com/originalContent/0,289142,sid91_gci1238365,00.html |
| SearchDataManagement.com article by Hannah Smalltree. The customer data integration market is moving toward customer hubs, according to Forrester's latest ranking of the top vendors. |
| The customer data integration market is moving toward customer hubs, according to Forrester's latest ranking of the top vendors. Learn the leading customer data integration vendors and get more inform ation about customer hubs. |
| |
| customer, management, integration, customer, document, height, product, techtarget, software, hierar chy, vendors, forrester, services, technical, systems, information, vendor, leaderboardswitch, thoug h, market, acquisition, category, oracle, searchdatamanagement, adidstring, 307331, searchdatamanage ment, google, business, loginband, techtarget, products, infrastructure, formobj, technology, dartut il, cleansing, undefined, typeof, focused, business, ground, should, features, support, according, p ractices, channel, stewardship, smaller, organizations |
techtarget.com - rank der domain 2641 (1029 in US)
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| Computers/Software/Master_Data_Management/Articles |
| zum Seitenanfang ↑ |
| Unity Solutions |
| Unity Solutions - Customer Value Management and Customer Profitability consultants |
| http://www.unity-solutions.co.uk/training.htm |
| Consulting specialists in customer profitability sales training. |
| Customer Value Management training and Customer Profitability sales training - essential processes for successful Customer Value strategy. |
| Sales training, management training, customer profitability, customer management, customer value, cu stomer relationship, segmented marketing, consultants, analysis, speakers, training software, busine ss development, conference, personnel, presentations, public, speakers, training courses, workshops, relationship |
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| (SLD : unity-solutions.co.uk) |
| Business/Marketing_and_Advertising/Salesmanship/Education_and_Training |
| zum Seitenanfang ↑ |
| Integrity For You, Inc. |
| Integrity For You, Inc. |
| http://www.integrityforyou.com/ |
| Provides customer service services designed for long-term customer retention. |
| |
| Retention Experts,Retention,Contact Center,Customer Contact,Customer Feedback,Feedback,Customer Rete ntion,Customer Surveys |
| background, document, images, enabled, sizingmethod, dximagetransform, progid, alphaimageloader, mic rosoft, filter, writeln, navagt, indexof, container, retention, customer, repeat, slogan, safari, ms ie55, navigator, contact, integrity, header, 888888, navpng, position, navcontainer, elements, anyth ing, channel, appname, pagename, parseint, marketing, newsletter, business, customers, netscape2, se rver, appversion, colors, sniffers, useragent, tolowercase, 5a5b5a, references, placed, properly, wi thin, subpages |
| (SLD : integrityforyou.com) |
| Business/Telecommunications/Call_Centers/Providers/North_America/United_States |
| zum Seitenanfang ↑ |
| Charter Continuum |
| Complaints management, Customer Feedback Complaint Handling Feedback Management Software, Charter UK |
| http://www.charter-uk.com |
| Customer relationship management with software for handling customer feedback ensuring customer rete ntion. |
| Complaints Management and Feedback Management, Customer Experience Management software from Charter UK continuum for all of your crm needs. |
| Complaints management, Customer Feedback, Complaint Handling, Feedback Management, Software, Complai nt Software, Customer Experience Management, feedback software, Charter UK, complaint handling, cust omer experience management, CUSTOMER FEEDBACK |
| feedback, charter, management, complaint, software, enterprise, services, customer, customer, softwa re, complaints, improve, organisations, feedback, satisfaction, capture, increase, manage, service, business, analyse, efficiency, latest, repeat, silent, banned, password, improvements, industry, pro ducts, sectors, customers, focused, resources, search, handling, management, complaints, support, co ntact, organisations, financial, leading, companies, winning, provider, commercial, sector, public, welcome, foremost |
| (SLD : charter-uk.com) |
| Business/Customer_Service/Software |
| zum Seitenanfang ↑ |
| CSM |
| Customer Service Manager.com, Resource for Customer Service Professionals - CSM |
| http://www.customerservicemanager.com/ |
| Offers journal, advice, and information for customer service professionals. |
| Resource for Customer Service Managers & Professionals - improve your customer service, free custome r service articles & advice |
| customer service, customer service manager, csm, management, articles, jobs, events, directory, foru m, newsletter, improve, CRM, relationship, care, training |
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customerservicemanager.com - rank der domain 376626 (156212 in US)
|
| Business/Customer_Service/News_and_Media |
| zum Seitenanfang ↑ |
| Customer FX Corporation |
| Customer FX |
| http://www.customerfx.com |
| Sales force automation tools and techniques. Offering training, consulting, custom programming and t echnical support. |
| |
| SalesLogix, SalesLogic, Sales Logix,Sales Logic, SageCRM, Sage CRM, sagecrm.com,Customer FX, sales f orce automation, sales automation, SFA, customer relationship management, CRM, consulting, implement ation, Business FX, e-crm, .NET, C#, CRM, development, slxdeveloper, Good Training |
| register, search, syndication, customer |
customerfx.com - rank der domain 763283 (319079 in US)
|
| Business/Business_Services/Customer_Management/Sales_Force_Automation |
| zum Seitenanfang ↑ |
| Customer 1st |
| Troy Dolan Group :: Customer 1st - Welcome |
| http://www.customer-1st.com/ |
| Full service mystery shopping company providing on-line reporting for customer service evaluation. |
| |
| |
| customer, customer, please, shoppers, paypal, contact, system, shopping, privacy, conducts, country, throughout, subsidiary, business, representing, associates, copyright, decrease, closing, increase, register, protection, statement, client, garden, center, upturn, shoppersclick, credits, clientscli ck, expect, mystery, program, shoppers, shopper, inspect, moving, quickly, account, register, contin ue, announcements, important, welcome, homepage, schedule, prophet, through, future, address, consum ers |
customer-1st.com - rank der domain 808994 (330263 in US)
|
| Business/Customer_Service/Mystery_Shopping |
| zum Seitenanfang ↑ |
| RaiderCSS |
| RaiderSoft Customer Support Live Help Software |
| http://www.raidercss.com/ |
| Provides real time web based Java customer support software and live help solutions. |
| RaiderCSS Customer Support, Live Help Software. |
| Customer Support Software, Customer Service Software, Live Help, Live Help Software, Live Support, s upport software, customer service, customer support, online sales, java support, customer chat, sale s chat, online help, online support |
| raidercss, support, customer, software, support, company, customer, online, including, account, raid ersoft, location, solution, features, enterprise, starting, business, demonstrations, currently, dif ferent, options, service, screenshots, commercial, copyright, raidercss, contact, policy, privacy, r ights, reserved, questions, satisifed, upgrade, obligation, recommended, signup, answer, powerful, i nexpensive, solution, providing, weight, service, current, forums, demonstration, screen, features, introduction, revolutionizing |
| (SLD : raidercss.com) |
| Business/Customer_Service/Software |
| zum Seitenanfang ↑ |
| Customer Interpreter |
| Customer Interpreter Home |
| http://customerinterpreter.com/ |
| One-person consultancy assists businesses with understanding things from the customer's perspective. |
| smart market research for smart people |
| qualitative research, BIG, social research, focus groups, retail, b2b research, customer research, o nline focus groups |
| customer, interpreter, outsource, techniques, research, testimonials, contact, papers, clients, prof ile, social, brainstorms, colour, psychology |
| (SLD : customerinterpreter.com) |
| Business/Marketing_and_Advertising/Strategic |
| zum Seitenanfang ↑ |
| Ron Kaufman: Customer Service, Team Building |
| Ron Kaufman - Customer Service Training, Customer Service Culture Author & Keynote Speaker |
| http://www.ronkaufman.com |
| Customer service, teambuilding and leadership expert Ron Kaufman gives keynotes, workshops, retreats and conferences for Fortune 1000 companies worldwide. |
| Ron Kaufman is an internationally acclaimed educator and motivator for service culture and quality c ustomer service. He is author of the bestselling series 'UP Your Service!' and founder of UP Your Se rvice! College. |
| customer, service, customer service, customer loyalty, customer care, customer contact, internal ser vice, customer service expert, customer service consultant, customer service trainer, customer servi ce training, customer service speaker, customer service keynote speaker, customer service guru, cust omer service workshop, customer service workshops, teambuilding, service quality, quality service, e xcellent service, Singapore, service skills, videos, service training, workshops, seminars, keynote, keynotes, keynote speakers, presentations, guru, videos, business video, training courses, training , experts, leadership, service leadership, management development, program, course |
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ronkaufman.com - rank der domain 907879 (2493 in SG)
|
| Business/Management/Communication_Skills |
| zum Seitenanfang ↑ |
| SupportSentry |
| Customer Service and Help Desk Software |
| http://www.supportsentry.com/ |
| Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. |
| Customer service and online help desk software. |
| customer service software,customer support,knowledge base, |
| software, support, supports, forums, customer, service, eliminate, notification, sentry, rights, res erved, copyright, integrated, websupport, multiple, contact, features, websites, mupltiple, knowledg e, install, addresses, stability |
| (SLD : supportsentry.com) |
| Business/Customer_Service/Software |
| zum Seitenanfang ↑ |
| The Physics of Customer Service |
| Customer Service Training |
| http://www.customerserviceebook.com |
| International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Ph ysics of Customer Service" book for download. |
| |
| |
| customer, service, customer, physics, training, mcgaughey, patrick, family, service, perspective, pe rsonal, background, reader, performance, workshops, employees, professional, height, process, missio n, always, decoration, really, higher, different, ffffff, success, should, business, through, effort , becomes, orders, people, position, efficient, hitting, information, repeat, written, article, offe red, difficult, benefit, positive, effort, because, bluebacka, allows, format, community |
| (SLD : customerserviceebook.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Customer Service Network |
| CSN - Supporting the Sevice excellence journey |
| http://www.customernet.com |
| Independent organisation and forum for customer services professionals. |
| |
| customer experience, customer surveys, customer satisfaction, service excellence, benchmarking, comp laints, customer service training |
| service, excellence, customer, document, leading, services, products, gajshost, organisations, paget racker, journey, surveyscustomer, through, embarking, towards, advantage, competitive, provides, com plete, 7142873, improve, experience, improving, trackpageview, solutions, google, analytics, 3cscrip t, unescape, script, javascript, membership, location, protocol, gettracker, health, checkeventseven t, prices, developmentassessmentannual, programmeleadership, manager, development, booking, detailsc onsultancycomplaintscsn, formlogin, usenquiry, complaints, forumbenchmarkingcustomerstestimonialscon tact, developmentfirst, directorycsn, peopleabout |
| (SLD : customernet.com) |
| Regional/Europe/United_Kingdom/Business_and_Economy/Consulting |
| zum Seitenanfang ↑ |
| StatisTrack |
| Increasing Customer Loyalty with the SatisTrack Customer Satisfaction Survey Solution. Call 888-755-991 |
| http://www.satistrack.com |
| The online survey service includes participant recruitment, survey writing and administration, analy sis and reporting. |
| Optimize customer satisfaction levels and boost your customer retention with SatisTrack SatisTrack i s a complete customer satisfaction survey solution. www.SatisTrack.com. |
| increase customer loyalty, boost customer retention, optimize customer satisfaction, customer satisf action, survey research, customer satisfaction survey, customer loyalty, market insight, market rese arch, enterprise feedback, online survey, quality assurance, gap analysis, marketing survey, marketi ng surveys, customer feedback, customer satisfaction tracking,industry bechmarks, customer retention , SatisTrack, Insights Research Group, Cordova, TN, 38018, Boca Raton |
| customer, satistrack, insights, research, company, feedback, information, business, pagetracker, cus tomer, better, loyalty, competitive, research, action, contact, satistrack, valuable, document, orga nization, products, gajshost, analytics, loyalty, increasing, increase, marketing, assessment, centr alize, enable, management, across, processes, optimize, improvements, important, needed, implement, customers, timely, channels, multiple, assessment, identify, prioritize, interactions, manner, promo te, resources, improved, unescape |
| (SLD : satistrack.com) |
| Business/Marketing_and_Advertising/Market_Research/Online_Surveys |
| zum Seitenanfang ↑ |
| Customer Assurance |
| Customer Assurance - Listening and thinking like a customer |
| http://www.customerassurance.com/ |
| Integrated customer relations agency. |
| Customer Assurance is a fully integrated customer relations agency. We provide corporations, nonprof its, and advertising agencies with timely, objective, and profitable customer intelligence |
| Effective, Marketing, remote, monitoring, telemarketing, focus, groups, consultants, customers, chur ns, Identity-Brands, Positioning, Copy Writing, Markets, Research, Scripting, Services, Observations , After-Marketing, Hospitality, Programs, Customerized, Outsourcing, Risks, Management, Executives, Briefings, Interactive, Workshops, value, protection, safety, satisfaction, quality, excellence, ass essments, worth, assess, worthwhile, guards, shields, security, safeguards, promises, assertions, pl edges, honors, sales, Omaha, Nebraska, Mid West |
| customer, information, arellano, customerassurance, modification, thinking, listening, assurance, cu stomer, scheduled, redesign, please |
| (SLD : customerassurance.com) |
| Business/Marketing_and_Advertising/Consulting |
| zum Seitenanfang ↑ |
| Unity Business Solutions |
| Unity Solutions - customer value management and customer profitability consultants |
| http://www.unity-solutions.co.uk/ |
| Customer value management and customer profitability consultants. Information on their company, serv ices and products. Based in Oxon, UK. |
| Business development, strategy and performance improvement using customer value management based pri marily on customer profitability. |
| customer profitability, customer value, customer management, sales training, management training, sp eakers, segmented marketing, sales management, customer satisfaction, activity based costing, analys is methods, analysis software, business analysis, business development, business strategy, change ma nagement, conferences, conference speakers, customer analysis, customer, financial analysis, interim management, management consultants, marketing, measurement, presentations, profit improvement, publ ic speaker, strategic change, strategic marketing, strategy, training, training courses, workshops |
| website, browser, customer, solutions, optimised, please, solutions, alternatively, anyway, internet , detected, consultants, management, profitability, frames, explorer, microsoft, version, latest, co mpliant, recommend, download |
| (SLD : unity-solutions.co.uk) |
| Regional/Europe/United_Kingdom/Business_and_Economy/Consulting |
| zum Seitenanfang ↑ |
| Unity Business Solutions |
| Unity Solutions - customer value management and customer profitability consultants |
| http://www.unity-solutions.co.uk/ |
| Customer value management and customer profitability consultants. Information on their company, serv ices and products. Based in Oxon, UK. |
| Business development, strategy and performance improvement using customer value management based pri marily on customer profitability. |
| customer profitability, customer value, customer management, sales training, management training, sp eakers, segmented marketing, sales management, customer satisfaction, activity based costing, analys is methods, analysis software, business analysis, business development, business strategy, change ma nagement, conferences, conference speakers, customer analysis, customer, financial analysis, interim management, management consultants, marketing, measurement, presentations, profit improvement, publ ic speaker, strategic change, strategic marketing, strategy, training, training courses, workshops |
| website, browser, customer, solutions, optimised, please, solutions, alternatively, anyway, internet , detected, consultants, management, profitability, frames, explorer, microsoft, version, latest, co mpliant, recommend, download |
| (SLD : unity-solutions.co.uk) |
| Business/Management/Consulting/U |
| zum Seitenanfang ↑ |
| Church of the Customer |
| Church of the Customer Blog |
| http://www.churchofthecustomer.com/ |
| Blog about word of mouth, customer evangelism and citizen marketers and how they affect customer sat isfaction and loyalty. |
| Authors Ben McConnell and Jackie Huba blog about word of mouth, customer evangelism and citizen mark eters |
| |
| customer, customers, trackbacks, comments, jackie, company, social, service, business, people, twitt er, companies, groupon, churchofcustomer, tweetmeme, create, strategies, revenue, marketing, tactics , others, october, objectives, february, objective, january, little, should, december, strategic, ex perience, something, november, mcconnell, customer, number, making, through, example, social, author , because, online, community, things, loyalty, between, artist, employees, together, talking |
churchofthecustomer.com - rank der domain 858432 (15078 in )
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| Business/Marketing_and_Advertising/Micromarketing |
| zum Seitenanfang ↑ |
| Customer Strategy & Management |
|
| http://www.customer-event.co.uk/ |
| Exhibition and conference for customer service, sales, IT, marketing and senior corporate management who are developing strategy and sourcing products and services. |
| |
| |
| |
| (SLD : customer-event.co.uk) |
| Business/Customer_Service/Conferences |
| zum Seitenanfang ↑ |
| Belding Skills Development Corp. |
| World-Class Customer Service Training & Consulting |
| http://www.beldingskills.com/ |
| Provides seminars and workshops on the topic. List of services, newsletter and contacts. |
| Belding consults, and designs and delivers award-winning Customer Service Training, Seminars and Wor kshops to help comapanies and their leaders create World-Class customer service organizations |
| customer service training, Customer Service Seminars, CUSTOMER SERVICE, seminar, workshop, free cust omer service articles, Customer Service Workshops, client service, customer care, retail customer se rvice training, telephone customer service training, dealing with difficult customers, internal cust omer, world-class training, canada,global training,US,canadian,customer service trainer |
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| (SLD : beldingskills.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Moran Consulting, Inc. |
| Moran Consulting Inc. |
| http://www.moraninc.com/ |
| Illinois, USA-based firm providing organizational and developmental services and products. |
| Organization & development, consulting services, customer service training programs, training produc ts, assessment, healthcare consulting, and survey software. Other training products: teambuilding, attitude, leadership, management, stress, diversity, and many more. |
| Customer service training, Disc, DISC, DiSC, DISK, Disc Kits, Disk Kits, Personal Profile Systems, Inscape, Training, trianing, customerservicetraining, customer relationship training, customer sup port, customer satisfaction, customer care, customer loyalty, training products, customer service tr aining products, customer service training programs, attitudes training, anger management training, angry customers, satisfaction training, motivational training. |
| service, copyright, service, consulting, internet, products, programs, training, services, professio nals, industry, opportunities, business, statement, shipping, privacy, contact, expertise, articles, authors, essentials, customer, training, customer, plaine, chicago, moraninc |
| (SLD : moraninc.com) |
| Business/Management/Organizational_Development/Consulting |
| zum Seitenanfang ↑ |
| The Daniel Group |
| Customer Retention Strategies, Customer Feedback Management, Strategy & Research Service - The Daniel Group |
| http://www.thedanielgroup.com/ |
| Provides strategic planning and research services to business organizations. |
| The Daniel Group offers customer retention programs to keep your business customers satisfied. By in creasing customer loyalty you will create positive word-of-mouth. |
| customer retention programs, serviceperformance by The Daniel Group, customer satisfaction, Custome r Experience measurement, customer feedback management, client retention strategies, Customer retent ion strategies, client retention strategy, client retention process, Caterpillar customer service |
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thedanielgroup.com - rank der domain 980119 (419047 in US)
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| Business/News_and_Media/Research_Reports |
| zum Seitenanfang ↑ |
| Customer Feedback Management |
| Effective Customer Feedback Management, Improve Customer Commmunication |
| http://blog.ideascope.com |
| Articles and information about managing customer feedback and customer innovation. |
| Capture, monitor, and prioritize customer feedback. Hosted customer feedback solution improves proce ss efficiency. Measure customer satisfaction and loyalty. |
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| (SLD : ideascope.com) |
| Business/Business_Services/Customer_Management |
| zum Seitenanfang ↑ |
| Sterling Services |
| Sterling Services: Mission-Driven Customer Care |
| http://www.sterlingservices.org/ |
| Providing mission-driven customer care and outsourcing services for customer contact needs. |
| Sterling Services provides outsourcing services for your customer contact needs utilizing Sterling C ollege's servant leaders. |
| sterling services,mission-driven,customer care,call center,outsourcing,customer contact,outsourcing services,customer support,data processing,sterling college |
| sterling, mission, driven, services, customer, college, outcomes, contact, partners, benefits, infor mation |
| (SLD : sterlingservices.org) |
| Business/Telecommunications/Call_Centers/Providers |
| zum Seitenanfang ↑ |
| Customer Focus Consulting |
| Customer service consultant - Eric Fraterman Consulting |
| http://www.customerfocusconsult.com |
| Customer service consultant specializing in customer satisfaction, strengthened customer retention a nd loyalty, as well as increased employee commitment. |
| Customer service consultant specializing in client satisfaction, retention and loyalty. |
| customer service consultant client loyalty retention satisfaction consulting |
| fraterman, consulting, consultant, customer, service |
customerfocusconsult.com - rank der domain 939783 (15217 in CA)
|
| Business/Business_Services/Customer_Management/Customer_Support |
| zum Seitenanfang ↑ |
| Acquity Ltd |
| Acquity - Customer Insight Agency > Home Page |
| http://acquity.co.uk/ |
| A customer insight company. Profile, services, case studies and contacts. |
| Acquity Customer Insight Agency |
| Acquity, Customer Insight |
| acquity, customer, summit, marketing, insight, clients, continuum, provide, agency, council, insight , direct, customer, elected, republic, commercial, director, recommended, policy, register, paragon, results, supplier, resource, virtue, response, crayon, profile, effective, please, development, gaj shost, pagetracker, solutions, delegates, document, allowing, information, acquity, achieved, facebo ok, customers, million, 810656, actionable, require, strategies, allows, provides, prospects, powerf ul |
| (SLD : acquity.co.uk) |
| Regional/Europe/United_Kingdom/England/Hampshire/Basingstoke/Business_and_Economy |
| zum Seitenanfang ↑ |
| International Customer Service Association |
| International Customer Service Association |
| http://www.icsa.com/ |
| Promotes the development and awareness of the customer service profession through networking, educat ion and research. Activities, publications, case histories, merchandise and related links. |
| |
| |
| conference, association, international, service, customer, information, resources, copyright, events , membership, chapters, newsletters, member, contact |
| (SLD : icsa.com) |
| Business/Customer_Service/Associations |
| zum Seitenanfang ↑ |
| JoAnna Brandi & Company, Inc. |
| Customer service training, relationship management, customer satisfaction consulting, and customer service training programs provided by JoAnna Brandi |
| http://www.customercarecoach.com |
| Customer care training program for managers. |
| Customer service training, relationship management, customer satisfaction consulting and customer se rvice training programs including the Customer Care Coach. |
| customer service relationship management satisfaction consulting customer service training programs call center training management loyalty program retention keynote speaker care experience retention strategies techniques leadership |
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customercarecoach.com - rank der domain 977570 (416794 in US)
|
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Oncontact Software |
| CRM Software, Customer Relationship Management, Oncontact CRM |
| http://www.oncontact.com/ |
| Contact management software for mid-market companies. |
| CRM from Oncontact. Your source for customer relationship management or CRM software, CRM solutions and customer relationship management software, as well as hosted CRM. |
| CRM Software, CRM, Customer Relationship Management, CRM Solutions from Oncontact, hosted crm, what is crm, crm system, customer relationship management software |
| document, gajshost, pagetracker, 3cscript, script, javascript, unescape, protocol, location, gettrac ker, trackpageview, google, analytics, portalid, version, oncontact, hubspot, xxxxxx, customer, rela tionship, management, oncontact, software, 901348 |
oncontact.com - rank der domain 429692 (170522 in US)
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| Computers/Software/Business/Small_Business/Contact_Management |
| zum Seitenanfang ↑ |
| International Customer Service Association |
| International Customer Service Association |
| http://www.icsa.com/ |
| ICSA is dedicated to promoting the development and awareness of the customer service profession thro ugh networking, education and research. |
| |
| |
| conference, association, international, service, customer, information, resources, copyright, events , membership, chapters, newsletters, member, contact |
| (SLD : icsa.com) |
| Business/Business_Services/Customer_Management/Associations |
| zum Seitenanfang ↑ |
| Intervox Group |
| Customer contact center performance optimization |
| http://www.intervoxgroup.com/ |
| (US) - A management and technology consulting firm specializing in call center and customer relation ship management. |
| Applied strategies, practices, and methods for maximizing the value of your customer contact center to your company. |
| |
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| (SLD : intervoxgroup.com) |
| Business/Telecommunications/Call_Centers/Consulting |
| zum Seitenanfang ↑ |
| APAC Customer Services, Inc. |
| APAC Customer Services Inc. |
| http://www.apaccustomerservices.com/ |
| Provides high volume telephone-based sales, marketing and customer management services to large comp anies. (Nasdaq: APAC) |
| |
| APAC Customer Services Inc. |
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apaccustomerservices.com - rank der domain 867322 (342643 in US)
|
| Business/Marketing_and_Advertising/Telemarketing |
| zum Seitenanfang ↑ |
| CRM Today |
| CRM Today - Academic Papers for Customer Relationship Management and Marketing |
| http://www.crm2day.com/crm_academic_papers/ |
| Academic papers for customer relationship managers and students to use as models, and for reference. |
| Join #1 CRM Resource Center for Customer Relationship Management and Marketing. Read and download ac ademic papers and scientific articles from professors and CRM gurus. CRM Today covers Customer Relat ionship Management, eCRM, ERM, PRM, Call Centers, Customer Service, Customer Relationship Marketing and all the aspects of the new Customer Economy. |
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crm2day.com - rank der domain 770459 (325516 in US)
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| Reference/Education/Products_and_Services/Academic_Papers |
| zum Seitenanfang ↑ |
| ICLP |
| Loyalty Marketing | Customer Loyalty | ICLP |
| http://www.iclployalty.com |
| Customer loyalty programmes, loyalty marketing and CRM from an international company with a wide bre adth of experience working at every level of the process; planning, implementing and managing. |
| As a loyalty marketing agency, we manage profitable customer relationship on behalf of our clients a nd provide customer loyalty programs via consulting, creative and client services. |
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| (SLD : iclployalty.com) |
| Business/Marketing_and_Advertising/Relationship_Marketing |
| zum Seitenanfang ↑ |
| Kobie Marketing |
| Loyalty Marketing & Customer Retention Experts | Kobie Marketing | Home page |
| http://www.kobie.com/ |
| Specializes in loyalty and retention programs supported by database marketing and integrated custome r communications. |
| Loyalty marketing grows revenues by improving customer retention. To learn more or for a FREE loyalt y marketing or customer retention assessment - Contact Us. |
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kobie.com - rank der domain 958232 (399040 in US)
|
| Business/Marketing_and_Advertising/Internet_Marketing/Marketing_Services |
| zum Seitenanfang ↑ |
| Customer Relationship Management |
| Customer Relationship Management (CRM)
- CIO.com - Business Technology Leadership |
| http://www.cio.com/topic/1465/CRM |
| Includes articles about strategy and technology issues. |
| News, blogs, analysis, tips and trends for maximizing the business benefit of customer relationship management |
| CRM, customer relationship management, customer data analysis |
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cio.com - rank der domain 10827 (4102 in US)
|
| Business/E-Commerce/Customer_Relationship_Management |
| zum Seitenanfang ↑ |
| Customer Value Management |
| Customer Value Management |
| http://www.cvm.co.nz/ |
| Consultants who help businesses improve their customer service. Background information, list of prod ucts and newsletter. |
| |
| |
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| (SLD : co.nz) |
| Regional/Oceania/New_Zealand/Business_and_Economy/Business_Services |
| zum Seitenanfang ↑ |
| CRM Today - Library - Articles |
| CRM Today - Articles for Customer Relationship Management and Marketing |
| http://www.crm2day.com/library/ar/ |
| A collection of articles on customer relationship management issues by using information technology. |
| Join #1 CRM Resource Center for Customer Relationship Management and Marketing. Read and download ar ticles, opinions, viewpoints and stories, from leading CRM experts and gurus. CRM Today covers Custo mer Relationship Management, eCRM, ERM, PRM, Call Centers, Customer Service, Customer Relationship M arketing and all the aspects of the new Customer Economy. |
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| 365771, height, 432762, articles, customer, relationship, marketing, management |
crm2day.com - rank der domain 770459 (325516 in US)
|
| Business/Management/Management_Science/Management_Information_Systems/Reference |
| zum Seitenanfang ↑ |
| InfoQuest |
| |
| http://www.infoquestcrm.com/ |
| Providing business to business customer satisfaction surveys. With surveys having been conducted in 48 countries and 17 languages. |
| |
| Customer Satisfaction Surveys Worldwide, Customer Satisfaction Surveys UK, Customer Satisfaction Sur veys Europe |
| |
| (SLD : infoquestcrm.com) |
| Business/International_Business_and_Trade/Services/Research |
| zum Seitenanfang ↑ |
| Clientize |
| Clientize - Outsourced Marketing Solutions including Surveys, Customer Profiles, eNewsletters |
| http://www.clientize.com |
| Company that builds customer knowledge online to help enterprises acquire and retain customers. |
| |
| marketing, communications, outsource, survey, Internet, newsletter, eNewsletter,
marketing survey, marketing mix, segmentation, seniors, baby boomers, etailers, online, customer profiles, customer s atisfaction,
database, relationship, customer retention, CRM, email, PR, public relations, strateg y, clientize, Pam Stein, Boca Raton, South Florida |
| customer, profiles, enewsletters, surveys, solutions, clientize, outsourced, marketing, including |
| (SLD : clientize.com) |
| Business/Marketing_and_Advertising/Relationship_Marketing |
| zum Seitenanfang ↑ |
| SunShower Learning |
| Customer Service Training Video - SMILE! inspires positive customer service attitudes |
| http://www.smile-video.com/ |
| Video-based training program to inspire positive attitudes in front-line customer service employees. |
| SMILE! Customer service training video inspires positive attitudes and sales motivation in frontline customer service employees. |
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| (SLD : smile-video.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Retail Rapport Ltd. |
| Retail Rapport |
| http://www.mysteryshopagency.com/ |
| Mystery shopping agency. List of services, details about applying, and contact information. |
| Mystery Shopping for Customer Service |
| mystery shopping, test shopping, market research, customer care, service audits, customer services, customer care audit, customer survey, customer satisfaction audit, telephone survey, shopping survey |
| information, rapport, retail |
| (SLD : mysteryshopagency.com) |
| Business/Customer_Service/Mystery_Shopping |
| zum Seitenanfang ↑ |
| RTI Software |
| Customer Relationship Management Solutions |
| http://www.rticrm.com/ |
| Customer Relationship Management (CRM) suite provides a single enterprise-wide database to support b usiness-critical contact points including customer support, problem management, maintenance contract s, engagement management, and sales automation. |
| Improve customer relations with our advanced customer relationship management solutions. |
| customer relationship management solutions |
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| (SLD : rticrm.com) |
| Computers/Software/Marketing/Sales_and_Marketing_Productivity |
| zum Seitenanfang ↑ |
| CustomerFAQs Solutions Ltd. |
| Customer Service Software|Customer Support Solutions |
| http://www.customfaqs.com/ |
| Provides an online customer service support solution and web-based helpdesk, including knowledge bas e, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts. |
| Provides solutions for helpdesk customer service including online Customer Support Software |
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| (SLD : customfaqs.com) |
| Business/Customer_Service/Software |
| zum Seitenanfang ↑ |
| Cybergenic Associates |
| Outsourcing with Cybergenic |
| http://www.cybergenic.net |
| Provides inbound and outbound customer and sales support services for small and medium sized busines ses in the US. |
| PHILIPPINES CALL CENTER, OFFSHORE CALL CENTER, CALL CENTER OUTSOURCERS, PHILIPPINES CUSTOMER SERVICE , CUSTOMER SERVICE OUTSOURCER, OFFSHORE CUSTOMER SERVICE, LOW COST CUSTOMER SERVICE, |
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| margin, wrapper, vertical, center, middle, skiplink, border, cybergenic, outsourcing, padding, heigh t |
| (SLD : cybergenic.net) |
| Business/Telecommunications/Call_Centers/Providers |
| zum Seitenanfang ↑ |
| Customer Care International, Ltd. |
| CRM Solutions Provider | Welcome to Customer Care International! |
| http://www.customercareintl.com/ |
| Services by a consulting team can develop custom applications for project management for Customer Re lationship Management (CRM) with training and on-site technical services. |
| Ideal CRM & CSC Solutions with user choice award-winning guaranteed, quickly and cost-effectivel y enhance marketing strategies for the business to better manage their relationships. |
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| customer, international, welcome, solutions, provider |
| (SLD : customercareintl.com) |
| Computers/Software/Marketing/Sales_and_Marketing_Productivity |
| zum Seitenanfang ↑ |
| Astute |
| Astute Solutions | CRM | Customer Service | Contact Center Software |
| http://www.astutesolutions.com/ |
| Provides programs for managing customer relationships across phone, web, e-mail, and fax. Informatio n on their services, list of their partners and clients, and news. |
| Astute Solutions helps companies improve customer satisfaction and retention, reduce costs, and gain valuable insight into customer needs |
| customer service software, contact center automation, customer experience, consumer interactions, cu stomer feedback |
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astutesolutions.com - rank der domain 818446 (343090 in US)
|
| Regional/North_America/United_States/Ohio/Localities/C/Columbus/Business_and_Economy/Consulting |
| zum Seitenanfang ↑ |
| CustomerFirst |
| Customer Relationship Management Solutions |
| http://www.custfirst.com |
| RTI provides CRM systems which provide functionality for customer support, defect tracking, inventor y management, time tracking and marketing and sales force automation. |
| Improve customer relations with our advanced customer relationship management solutions. |
| customer relationship management solutions |
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| (SLD : custfirst.com) |
| Business/Business_Services/Quality_Control_and_Tracking/Software |
| zum Seitenanfang ↑ |
| Global Learning Partners, Inc. |
| Global Learning Partners Inc - Customer Service Training Experts |
| http://www.glpinc.com/ |
| Training and consulting company offers performance improvement and continuining education programs. |
| Global Learning Partners - Customer Service Training Experts. Providing employee and leadership trai ning. Website includes Training Solutions, GLP Performance, GLP Team, Tools for Success, Customer Se rvice Books, E-Workbooks, Videos and Newsletter. |
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| (SLD : glpinc.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Support Channel Ltd. |
| Support Channel – Home |
| http://www.supportchannel.co.uk/ |
| Specialists in the topic and customer management. List of services and contact information. |
| Support Channel Improve your customer service skills with Support Channel. |
| Huntingdon, Cambridgeshire, SCL, customer, customer support, customer relationship management, custo mer management,crm, training, consultant, consultancy, skills development, interim management, help desk, supportchannel, support channel, www.supportchannel.co.uk |
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| (SLD : supportchannel.co.uk) |
| Business/Customer_Service/Consulting |
| zum Seitenanfang ↑ |
| Parature |
| Help Desk Software, Customer Support & Customer Service Software from Parature, Inc. |
| http://www.parature.com |
| Provides Web-based software for online customer service, help desk and customer relationship managem ent. |
| Offers software for customer service including customer support help desk software, knowledge base, case management, and trouble ticket helpdesk software |
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parature.com - rank der domain 62896 (24113 in US)
|
| Computers/Software/Help_Desk/Browser_Based |
| zum Seitenanfang ↑ |
| Telephone Doctor |
| Customer Service Training by Telephone Doctor |
| http://www.telephonedoctor.com/ |
| Products and services designed to improve the way organizations communicate with customers. Offering s include videos, workshops and web-based training. |
| DVD based customer service training programs, web-based customer service training eLearning courses, on-site customer service training workshops & seminars |
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| (SLD : telephonedoctor.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Customer's Catwalk GmbH |
| CCW Customer's Catwalk GmbH |
| http://www.customerscatwalk.com |
| Imaging catwalk for retail dressing rooms. [German/English/Italian/French] |
| |
| |
| catwalk, customer |
| (SLD : customerscatwalk.com) |
| Business/Retail_Trade/Store_Fixtures/Specialty |
| zum Seitenanfang ↑ |
| Customer Relationship Metrics |
| Customer Relationship Metrics |
| http://www.metrics.net |
| (US) - Produces customer relationship management research. |
| |
| |
| customer, center, flashvars, customers, params, attributes, business, metrics, analytics, relationsh ips, relationship, partners, business, metrics, intelligence, swfobject, internal, embedswf, modules , engine, others, centers, benchmarking, delivers, analytics, program, through, solutions, excellenc e, customer, creating, journey, meeting, experience, outline, external, gajshost, experience, greate r, pagetracker, improve, importantly, industries, hosted, monitoring, external, 150x250, transparent , showversioninfo, survey, document |
| (SLD : metrics.net) |
| Business/Telecommunications/Call_Centers/Consulting |
| zum Seitenanfang ↑ |
| HelpTrac |
| Help Desk Software & Call Center Management at HelpTrac |
| http://www.helptrac.com |
| Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks , and analyzes technician efficiency. |
| The best is now even better with our new, completely redesigned all-in-one help desk software packag e. |
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| (SLD : helptrac.com) |
| Computers/Software/Help_Desk |
| zum Seitenanfang ↑ |
| CRM Newz |
| Customer Relationship Management Tutorials - CRM News |
| http://www.crmnewz.com |
| CRM news, information, and tutorials. |
| Help manage your customer relationship management with tutorials from the professionals in CRM. |
| CRM, IT, technology, Customer Relationship Management, e-CRM, data mining |
| address, mandatory, indicates, management, relationship, customer, tutorials, submit |
| (SLD : crmnewz.com) |
| Business/E-Commerce/Customer_Relationship_Management |
| zum Seitenanfang ↑ |
| Kobie Marketing |
| Loyalty Marketing & Customer Retention Experts | Kobie Marketing | Home page |
| http://www.kobie.com/ |
| Full service direct marketing company, specializing in loyalty and retention programs. |
| Loyalty marketing grows revenues by improving customer retention. To learn more or for a FREE loyalt y marketing or customer retention assessment - Contact Us. |
| customer retention program, rewards program, customer rewards program, loyalty program, loyalty prog rams, loyalty platform, loyalty technology, points engine, customer retention analysis, loyalty solu tions, loyalty marketing solution, loyalty solution, customer experience, customer engagement, custo mer lifetime value |
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kobie.com - rank der domain 958232 (399040 in US)
|
| Business/Marketing_and_Advertising/Direct_Marketing/Database_Marketing |
| zum Seitenanfang ↑ |
| CRM Visions Conference |
| CRM Visions Conference |
| http://www.crmvisions.com/ |
| Ετήσια ειδική εκδήλωση για θέματα Customer Relationship Management (CRM) . Περιέχει , πρόγραμμα , ομ ιλιτές και λοιπές πληροφορίες . |
| The annual pre-eminent conference for Customer Relationship Management (CRM) in Greece organized by CRM2day.com and Contact Solutions. |
| crm, CRM, customer relationship management, customer, relationship, management, customer economy, co ntact management, 1 to 1 marketing, marketing, eCRM, conference, event, greece, athens, eMarketing, customer service, business intelligence, software, call center, sales, data, warehouse, CRM Webcasts , sfa, SFA, Sales, CRM events, data mining, database marketing, acquisition, churn, loyalty, retenti on, SAP, Siebel |
| partners, visions, conference |
| (SLD : crmvisions.com) |
| World/Greek/Υπολογιστές/Εκπαίδευση |
| zum Seitenanfang ↑ |
| Astute Solutions |
| Astute Solutions | CRM | Customer Service | Contact Center Software |
| http://www.astutesolutions.com/ |
| Provider of consumer interaction solutions, designed to leverage telephony to create an integrated c ustomer relationship and information management solution. |
| Astute Solutions helps companies improve customer satisfaction and retention, reduce costs, and gain valuable insight into customer needs |
| customer service software, contact center automation, customer experience, consumer interactions, cu stomer feedback |
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astutesolutions.com - rank der domain 818446 (343090 in US)
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| Business/Telecommunications/Call_Centers/Software |
| zum Seitenanfang ↑ |
| 24/7 Customer |
| Contact center Solutions | Improve CSAT | Predictive Analytics | Customer Experience | Reduce Contact Center Costs | Offshore BPO: 24/7 Customer |
| http://www.247customer.com/ |
| Third-party contact center and customer lifecycle management services provider headquartered in Bang alore, India. |
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247customer.com - rank der domain 353116 (135235 in US)
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| Business/Telecommunications/Call_Centers/Providers |
| zum Seitenanfang ↑ |
| Vox, Inc |
| VOX Inc. |
| http://www.voxinc.com/ |
| A customer experience consulting firm specializing in strategy, online usability, customer process i mprovement, call center process and customer research and segmentation. |
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| (SLD : voxinc.com) |
| Business/Customer_Service/Consulting |
| zum Seitenanfang ↑ |
| Ethos Consultancy |
| Ethos Consultancy - Strategic Customer Service Solutions Middle East |
| http://www.ethos.ae/ |
| Providers of mystery shopping, process improvement, e-solutions and benchmarking studies in the Midd le East. |
| Ethos Consultancy is a strategic customer service consultancy that specialises in delivering excelle nce in customer service solutions across the Middle East. |
| Ethos Consultancy, strategic customer service consultancy, strategic customer service solutions, cus tomer service middle east |
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| (SLD : ethos.ae) |
| Business/Customer_Service/Mystery_Shopping |
| zum Seitenanfang ↑ |
| Customer Service University |
| Customer Service University, Customer Service Video Programs, Customer Service Training Programs, Disc Profiles, Training Products |
| http://www.customerserviceuniversity.com/ |
| Provides customer service videos and training programs. Includes online ordering and contacts. |
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| (SLD : customerserviceuniversity.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| CustomerSat.com |
| Enterprise Feedback Management and Voice of Customer | CustomerSat | MarketTools, Inc. |
| http://www.customersat.com |
| Helping companies measure and manage customer experiences at all points of contact by delivering onl ine feedback and reporting solutions. |
| MarketTools CustomerSat is the leading Enterprise Feedback Management / EFM solution for Voice of th e Customer (VOC), Loyalty Programs, and Customer Experience. |
| customer satisfaction, customer feedback, customer retention, customer loyalty, partner feedback, pa rtner retention, employee feedback, employee retention, enterprise feedback management (EFM), online surveys, Voice of the Customer (VOC) |
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| (SLD : customersat.com) |
| Business/Marketing_and_Advertising/Market_Research/Online_Surveys |
| zum Seitenanfang ↑ |
| Customer Focus, Inc. |
| Customer Service Training | Customer Service Training Programs | Customer Focus |
| http://www.customerfocusinc.com/ |
| On-site customer service training for service representatives. |
| Customer Focus, Inc. is an international customer service training company that provides innovative, world-class customer loyalty training and customer focus culture-building training programs. |
| customer service training, customer service training program, customer service training programs, cu stomer focus, customer service training program, customer service training programs, healthcare cust omer service training program, patient satisfaction, Skill Clinics, patient's voice, Press Ganey, im proving patient satisfaction, physician satisfaction, HCAHPS, healthcare quality improvement, health care management, patient safety, electonic medical records, healthcare reform, health care improvmem ent, patients voice, customer loyalty, patient loyalty, press ganey, press gany, press gainey, press gainy, prest ganey, press ganey survey, press ganey associates, press ganey satisfaction, press gan ey patient satisfaction, press ganey ecompass, press ganey scores, pressgainey, pressganey, ecompass , ganey survey, survey press ganey, hospital satisfaction, healthcare satisfaction, patient question naire, health care satisfaction, patient centered |
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| (SLD : customerfocusinc.com) |
| Business/Customer_Service/Education_and_Training |
| zum Seitenanfang ↑ |
| Orasi Software, Inc. - IdeaScope |
| Effective Customer Feedback Management, Improve Customer Commmunication |
| http://www.ideascope.com/ |
| Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ideas, comments, and suggestions. |
| Capture, monitor, and prioritize customer feedback. Hosted customer feedback solution improves proce ss efficiency. Measure customer satisfaction and loyalty. |
| Customer, customers, feedback, capture, monitor, prioritize, measure, satisfaction, loyalty, stakeho lder, IdeaScope, process, hosted, efficient |
| ideascope, product, pagetracker, products, technology, document, increases, features, solutions, gaj shost, without, customer, software, feedback, management, contact, development, management, product, copyright, statement, privacy, weblog, schedule, briefing, details, minutes, trackpageview, initdat a, 486997, javascript, location, protocol, unescape, 3cscript, analytics, google, benefits, portion, reserved, rights, gettracker, script, written, consent, express, copied, significant, stakeholders, efficient, involve |
| (SLD : ideascope.com) |
| Business/Customer_Service/Software |
| zum Seitenanfang ↑ |
| Patricia Seybold Group |
| Patricia Seybold Group
: Trusted Advisors to Customer Centric Executives |
| http://www.psgroup.com |
| World-wide consultants in conceptual designs for strategic e-business and technology, product and ma rketing positioning and e-business processes. |
| The Patricia Seybold Group are consultants in customer experience, customer-led business strategy, c ustomer-driven IT strategy, and customer co-design methodology |
| Seybold, Customers, Patricia Seybold, Patricia Seybold Group, Consulting, Seminars, Webcasts, Custom er Experience, Innovation, customer co-design, business strategy, IT, technology strategy, evaluatio n framework, executive guide, speech, webinar, Sue Aldrich, Mitch Kramer, Ronni Marshak, Matthew Lee s, Findability, Search, Navigation, Customer Portals, Communities, Customer Service, Customers.com, Customer Revolution, Outside Innovation, research |
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psgroup.com - rank der domain 621899 (264743 in US)
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| Business/E-Commerce/Consulting/P |
| zum Seitenanfang ↑ |
| Bob Livingston: REL Communications |
| REL Communications :: Home Page |
| http://www.relcommunications.com/ |
| Keynotes and seminars include the topics of the global marketplace, service, and the customer relati onship. |
| REL Communications is a consortium of experienced Customer Service professionals, whose expertise is in Company transformations to a Customer Service Culture. How you do ...what you do is a roadmap to create loyal lifetime relationships based upon Service Excellence. |
| Service excellence, Client loyalty, Customer Loyalty, How you do... what you do, Customer Service, C ultural Transformation, Service Based cultures, REL Communications, Bob Livingston, Customer Servic e Consulting, cultural transformation, Service excellence speaker, Customer Service expert, Custome r Service solutions, Building customer loyalty, Creating Client loyalty, Customer Service Expertise , Client loyalty approaches, Customer Service Training, Customer Loyalty Seminars, Robert E. Livings ton |
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| (SLD : relcommunications.com) |
| Business/Business_Services/Communications/Public_Speaking/Corporate/North_America/United_States/Arizona |
| zum Seitenanfang ↑ |
| Center For Customer Care |
| Home Page |
| http://www.centreforcustomercare.com |
| Established in collaboration with Service Quality Institute (USA). Provides consultation in customer service. Profile, trainers and consultants, services, programmes and materials, facilities, events, job opportunities and newsletter. Located in Mont' Kiara. |
| ONE STOP CENTRE DEDICATED TO ASSISTING ORGANISATIONS ACHIEVE MAXIMUM BUSINESS PROFITABILITY THROUGH SERVICE EXCELLENCE. OUR SERVICES INCLUDE: CUSTOMER RESEARCH (MYSTERY SHOPPING, CUSTOMER SATSIFACTION SURVEYS, EMPLOYEE CLIMATE SURVEYS), TRAINING AND CONSULTANCY, TRAINING MATERIALS (MANUALS, VIDEOS, DVD) AND EXECUTIVE SEARCH FOR CUSTOMER SERVICE STAFF |
| MBA CUSTOMER MANAGEMENT, MBA CUSTOMER SERVICE, MBA CUSTOMER RELATIONSHIP MANAGEMENT, LEAN SIX SIGMA, CERTIFICATION IN CUStOMER SERVICE MANAGEMENT, CUSTOMER SERVICE TRAINING MALAYSIA, CUSTOMER RESEARCH , MYSTERY SHOPPING, CUSTOMER SATISFACTION SURVEYS, CUSTOMER SERVICE TRAINING PROGRAMMES AND CONSULTA NCY, TRAINING MATERIALS, MANUALS, DVD, VIDEOS, EQ FOR WORKPLACE, WORKPLACE FOR LEADERSHIP, EMOTIONAL INTELLIGENCE MALAYSIA |
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| (SLD : centreforcustomercare.com) |
| Regional/Asia/Malaysia/States_and_Federal_Territories/Kuala_Lumpur/Business_and_Economy/Business_Services |
| zum Seitenanfang ↑ |
| Coscia Communications |
| Coscia Communications, Inc - Customer Service Training Programs, Phone Etiquette courses |
| http://www.coscia.com/ |
| Customer service consulting, training and development. Includes information on the company, services , programs and products. |
| Steve Coscia's customer service website helps companies make more money through greater customer ret ention, improved upselling and relieved on-the-job stress. This website includes customer service v ideos, a free 60 page e-book, mp3 audio tutorials and a value-packed monthly newsletter. Steve is a n customer service expert who specializes in relieving Tele-Stress. |
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| (SLD : coscia.com) |
| Regional/North_America/United_States/Pennsylvania/Localities/H/Havertown/Business_and_Economy |
| zum Seitenanfang ↑ |
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